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Sooo Neat Policies

Privacy Policy
Sooo Neat, LLC values you as a customer and respects your privacy. We guarantee that any personal information collected will be used solely for the purpose of providing outstanding service to you. We are committed to managing your personal information responsibly and will not distribute, display or sell your personal information to any organization for any purpose.
Return Policy
There is a 15% restocking fee for all orders! Sooo Neat, LLC takes great pride in taking the time to make sure your order is packaged neatly and accurately. Due to the fact that our hand-crafted products are not machine washable, we do not allow for refunds or exchanges of products that have been washed. Orders are only refundable if there has been an error on our part. If this is the case, the order must be shipped back to us within 7 business days (with approval from us first) in the original box and packaging. A refund or even exchange will be given, based upon the customer's preference. Shipping cost will not be refunded. If for some reason you return your order without prior approval, your items will not be refunded. Kindly email us at info@soooneat.com with any issues in regards to your order. Thank you for understanding!
Cancellation Policy
Please note that once an order has been placed, it cannot be canceled or modified for any reason. Thank you for understanding! Please Contact Us if you have questions or comments in regards to our policies.